Kelly Willenberg

Leverage Conflict to Create More Effective Teams

“Conflict isn’t always bad,” says Dr. Kelly Willenberg, DBA, RN, CCRP, CHC, CHRC, manager of Kelly Willenberg & Associates. She’s a big proponent of what she calls “conflict competence,” or […]

Mindy Ditch

Demystifying CAPA in Order to Harness its Benefits

An effective corrective and preventive action (CAPA) plan for clinical trial practitioners focuses like a laser on a protocol deviation’s root cause by relentlessly asking “why did something happen,” says […]