The Association of Clinical Research Professionals

techXpo Replay—Knowing is Half the Battle: How Site Performance Reports Can Optimize Clinical Trial Outcomes and Strengthen Partnerships


  • Rachel Lewis, Director, Project Management, Merck & Co.
  • Suzie Talbot, CEO, Diex Recherche


Member: $0 | Nonmember: $0


Note: This sponsored techXpo session does not provide ACRP Contact Hours. By participating, you consent to ACRP sharing your name, title, organization, and physical mailing address with the techXpo session sponsor. Session replay expires on November 2, 2023.

Research has shown that our clinical sites want and need actionable insights into their performance on an ongoing basis, however more than 75% of sites do not receive this feedback from Sponsors or CROs, with the exception of recruitment metrics. We will examine the benefits from both a Sponsor/CRO and a sites perspective on gaining these insights, and share the steps being taken to deliver a set of key performance metrics to sites to optimize clinical outcomes and strengthen relationships between Sponsors/CROs and sites.

Learning Objectives

  • Provide insights into the collaborative development of a site-facing performance report
  • Discuss the value of providing metrics to sites, particularly as we continue to adjust during the COVID-19 pandemic to our new normal for clinical trial conduct and the need for increased remote interactions.

This techXpo session is sponsored by Merck & Co., in conjunction with ACRP 2020.

Did you hear ACRP 2020 is going virtual? Learn More >