The Association of Clinical Research Professionals

Site Quality Management Tools: SOPs, Metrics and Training

Contact Hours: 1.5 (ACRP, CBRN, ACCME)

Member: $99 | Non-Member: $149


This eLearning course will be accessible for up to one year from the date of purchase.

Course Description

Master quality-related processes and procedures required to ensure trial compliance.

This comprehensive training program is a must for site personnel involved in quality management and improvement. Building on a solid understanding of the key components of quality management systems (root cause and CAPA) and risk-based decision-making, this course prepares you for the next step of setting up a quality management system at a site.

Training topics include:

  • Quality risk mitigation
  • Comprehensive root cause analysis
  • Development and implementation of appropriate corrective and preventive action plans
  • Development and implementation of effective Standard Operating Procedures (SOPs)
  • Development and delivery of training specific to the CRC role

Access the tools necessary to build and measure a quality process for your site, including:

  • Protocol Feasibility Checklist
  • SOP Template
  • Guidance on Putting SOPs into Practice
  • Sample Quality Metrics
  • Guidance for Organizing Effective Training Sessions

Learning Objectives

  • Explain the importance of quality processes in clinical research conduct by providing a framework for the necessary elements and systems that should be implemented by a site to ensure quality
  • Set up a quality process for your site
  • Organize training sessions to ensure quality in clinical research


Site personnel involved in quality management systems

Bring this Program to Your Team!

Bring the quality and effectiveness of this program to your entire clinical research team! We’re ready to help you achieve your organization’s goals and promote excellence in clinical research. Get in touch today and we’ll get started!

Jenna Rouse

Director, Business Development
Talent Onboarding & Staff Development