The Association of Clinical Research Professionals

Site Quality Management Tools: SOPs, Metrics and Training

Pricing With 1.5 Contact Hours

Member: $22.50 | Nonmember: $149

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This eLearning course will be accessible for up to one year from the date of purchase.

Pricing Without Contact Hours

Member: $0 | Nonmember: N/A

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This eLearning course will be accessible for up to one year from the date of purchase.

Course Description

Master quality-related processes and procedures required to ensure trial compliance.

This comprehensive training program is a must for site personnel involved in quality management and improvement. Building on a solid understanding of the key components of quality management systems (root cause and CAPA) and risk-based decision-making, this course prepares you for the next step of setting up a quality management system at a site.

Training topics include:

  • Quality risk mitigation
  • Comprehensive root cause analysis
  • Development and implementation of appropriate corrective and preventive action plans
  • Development and implementation of effective Standard Operating Procedures (SOPs)
  • Development and delivery of training specific to the CRC role

Access the tools necessary to build and measure a quality process for your site, including:

  • Protocol Feasibility Checklist
  • SOP Template
  • Guidance on Putting SOPs into Practice
  • Sample Quality Metrics
  • Guidance for Organizing Effective Training Sessions

Learning Objectives

  • Explain the importance of quality processes in clinical research conduct by providing a framework for the necessary elements and systems that should be implemented by a site to ensure quality
  • Set up a quality process for your site
  • Organize training sessions to ensure quality in clinical research


Site personnel involved in quality management systems

Bring this Program to Your Team — With an eLearning Site License, your team will have access to this and 20+ more training programs covering everything from the “essentials” of clinical research to specialized topics. Delivered on our platform or for use in your learning management system.
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